ServiceNow Business Analyst

ServiceNow Business Analyst

We are looking for a ServiceNow Business Analyst to act as the bridge between business users and technical teams on a growing platform roadmap.

Key responsibilities

• Gather and document business requirements
• Run workshops with stakeholders
• Translate needs into user stories and functional requirements
• Support testing, UAT, and rollout preparation
• Work closely with developers, consultants, and project managers

Profile sought

• Strong experience as a Business Analyst on ServiceNow projects
• Good understanding of ITSM processes
• Experience with workshops, process mapping, and documentation
• Strong stakeholder management skills